Track your order
As soon as your parcel is handed to the carrier, we email you its tracking number and the link to follow it. The email goes to the address used on the order.
I have not received the tracking email
Check your spam folder first. If it is not there, write to us at contact@stowton.com with your order number and we will send it again.
Tracking has not moved for several days
Tracking sometimes updates late, particularly during the long-distance leg. If nothing moves beyond the delivery time quoted for your shipping method, contact us and we will open an enquiry with the carrier.
Delivery times
- Standard shipping: 7 to 9 business days
- Priority shipping: 5 to 7 business days
A question about your order
Write to us at contact@stowton.com — Mon–Sat, 10 a.m.–6 p.m. (Paris time).